:root,[data-theme=dark]{--bg-primary: #0b0f19;--bg-secondary: #131b2e;--bg-glass: rgba(19, 27, 46, .85);--bg-card: rgba(255, 255, 255, .03);--border-color: rgba(255, 255, 255, .08);--border-active: rgba(0, 230, 153, .4);--accent-primary: #00e699;--accent-gradient: linear-gradient(135deg, #00e699 0%, #00b377 100%);--accent-glow: 0 0 20px rgba(0, 230, 153, .35);--text-main: #f0f4f8;--text-muted: #8a99ad;--text-dim: #5c6b7e;--chat-bg: #070c14;--bubble-incoming: #182234;--bubble-incoming-text: #f0f4f8;--bubble-incoming-border: rgba(255, 255, 255, .08);--bubble-outgoing: #064e3b;--bubble-outgoing-text: #ecfdf5;--bubble-outgoing-border: rgba(0, 230, 153, .3);--bubble-ai: #3b1d5a;--bubble-ai-text: #f3e8ff;--bubble-ai-border: rgba(168, 85, 247, .3);--input-bg: #131b2e;--status-ia: #a855f7;--status-humano: #3b82f6;--status-encerrada: #10b981;--status-expirada: #ef4444;--font-family: "Inter", sans-serif;--font-heading: "Outfit", sans-serif;--radius-sm: 8px;--radius-md: 14px;--radius-lg: 20px;--radius-full: 9999px;--transition-fast: .2s cubic-bezier(.4, 0, .2, 1);--transition-normal: .3s cubic-bezier(.4, 0, .2, 1)}[data-theme=light]{--bg-primary: #f0f2f5;--bg-secondary: #ffffff;--bg-glass: rgba(255, 255, 255, .95);--bg-card: #ffffff;--border-color: #e2e8f0;--border-active: #00b377;--accent-primary: #00a86b;--accent-gradient: linear-gradient(135deg, #00a86b 0%, #008554 100%);--accent-glow: 0 0 15px rgba(0, 168, 107, .25);--text-main: #0f172a;--text-muted: #475569;--text-dim: #64748b;--chat-bg: #eae6df;--bubble-incoming: #ffffff;--bubble-incoming-text: #111b21;--bubble-incoming-border: #e2e8f0;--bubble-outgoing: #d9fdd3;--bubble-outgoing-text: #111b21;--bubble-outgoing-border: #bbf7d0;--bubble-ai: #ede9fe;--bubble-ai-text: #4c1d95;--bubble-ai-border: #ddd6fe;--input-bg: #ffffff;--status-ia: #7e22ce;--status-humano: #1d4ed8;--status-encerrada: #047857;--status-expirada: #b91c1c}*{box-sizing:border-box;margin:0;padding:0}body{font-family:var(--font-family);background-color:var(--bg-primary);color:var(--text-main);overflow:hidden;height:100vh;width:100vw;-webkit-font-smoothing:antialiased}#root{height:100%;width:100%;display:flex}.glass-panel{background:var(--bg-glass);backdrop-filter:blur(16px);-webkit-backdrop-filter:blur(16px);border:1px solid var(--border-color);box-shadow:0 8px 32px #0000005e}::-webkit-scrollbar{width:6px;height:6px}::-webkit-scrollbar-track{background:transparent}::-webkit-scrollbar-thumb{background:#ffffff1f;border-radius:var(--radius-full)}::-webkit-scrollbar-thumb:hover{background:#ffffff40}button{font-family:var(--font-family);cursor:pointer;border:none;outline:none;transition:var(--transition-fast)}.btn-primary{background:var(--accent-gradient);color:#051a12;font-weight:600;padding:10px 18px;border-radius:var(--radius-md);box-shadow:var(--accent-glow);display:inline-flex;align-items:center;gap:8px}.btn-primary:hover{transform:translateY(-1px);box-shadow:0 0 25px #00e69980}.btn-secondary{background:var(--bg-card);color:var(--text-main);border:1px solid var(--border-color);padding:10px 18px;border-radius:var(--radius-md)}.btn-secondary:hover{background:#ffffff14;border-color:#fff3}.badge{padding:4px 10px;border-radius:var(--radius-full);font-size:11px;font-weight:600;text-transform:uppercase;letter-spacing:.5px;display:inline-flex;align-items:center;gap:5px}.badge-com_ia{background:#a855f726;color:#c084fc;border:1px solid rgba(168,85,247,.3)}.badge-com_humano{background:#3b82f626;color:#60a5fa;border:1px solid rgba(59,130,246,.3)}.badge-encerrada{background:#10b98126;color:#34d399;border:1px solid rgba(16,185,129,.3)}.badge-expirada_por_inatividade{background:#ef444426;color:#f87171;border:1px solid rgba(239,68,68,.3)}@keyframes fadeIn{0%{opacity:0;transform:translateY(8px)}to{opacity:1;transform:translateY(0)}}.animate-fade-in{animation:fadeIn .25s ease-out forwards}@keyframes pulseGlow{0%{box-shadow:0 0 #00e69966}70%{box-shadow:0 0 0 10px #00e69900}to{box-shadow:0 0 #00e69900}}.pulse-online{width:8px;height:8px;background-color:var(--accent-primary);border-radius:50%;animation:pulseGlow 2s infinite}.dashboard-layout{display:flex!important;width:100vw!important;max-width:100vw!important;height:100vh!important;max-height:100vh!important;overflow:hidden!important;box-sizing:border-box!important}.chat-list-column{flex:0 0 360px!important;width:360px!important;min-width:360px!important;max-width:360px!important;height:100%!important;overflow:hidden!important;box-sizing:border-box!important}.chat-area-column{flex:1 1 0%!important;min-width:0!important;max-width:100%!important;height:100%!important;overflow:hidden!important;box-sizing:border-box!important}@media (max-width: 768px){body,#root{height:100dvh;overflow:hidden}.main-app-layout{flex-direction:column-reverse!important}.sidebar-container{width:100%!important;height:60px!important;flex-direction:row!important;padding:0 16px!important;border-right:none!important;border-top:1px solid var(--border-color)!important;justify-content:space-around!important;z-index:50}.sidebar-container nav{flex-direction:row!important;margin-top:0!important;gap:12px!important}.sidebar-brand,.sidebar-user{display:none!important}.chat-list-column{flex:1 1 100%!important;width:100%!important;min-width:100%!important;max-width:100%!important;border-right:none!important}.chat-area-column{width:100%!important}.mobile-hidden,.hide-on-mobile{display:none!important}}@media (max-width: 1024px){.hide-on-tablet{display:none!important}}